Effective Date: 01 June 2025
Website: https://vhcourses.com
VH Courses (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal information when you use our CPD-certified e-learning courses and services.
a. Data You Give Us
Name, email, phone number, billing info (for registration or purchases)
Professional details (job title, company, CPD requirements for certificates)
Login/account info
b. Course & Learning Data
Records of course activity, progress, completions, assessments
CPD certificate details and documents you upload
c. Technical & Usage Data
IP address, device, browser type, location data
Usage stats (pages visited, interactions, session times)
d. Cookies & Tracking
We use cookies and similar tech for site performance and personalisation.
See our Cookies Policy for details.
Deliver and manage course access
Process payments, provide invoices and certificates
Communicate about courses, updates, and (with your consent) offers
Improve our courses and site experience
Meet legal obligations (like record-keeping for CPD)
Prevent fraud and protect our systems
We don’t sell your data. We may share it with:
Trusted service providers (payments, email, course hosting) under strict controls
Accrediting bodies/regulators as needed for compliance or certification
Legal authorities, if required
We keep your data only as long as needed for:
Course and CPD management
Legal and compliance reasons
Dispute resolution
Records for completed courses/certificates are kept at least 5 years to meet professional standards.
Under UK GDPR you can:
Ask for a copy of your data
Correct incomplete or inaccurate info
Ask us to delete your data (unless we’re legally required to keep it)
Withdraw consent for marketing
Request data portability or object to processing
Contact us anytime: sales@vhcourses.com
You can also complain to the UK ICO if you’re not happy with our response.
We use technical and organisational measures to protect your info. Note: internet transmission is not 100% secure.
If any processing happens outside the UK/EEA, we ensure safeguards (like approved contracts) are in place.
Our services are for adults and professionals only. We never knowingly collect data from under-16s.
We may update this policy and will post changes here with a new effective date. Please check back periodically.
Questions?
Email: sales@vhcourses.com